WJ180 DAMEN RAINCOAT

100% polyester

Delivery time

Orders from Germany are delivered via DHL within 1-3 working days .

As soon as your order is on its way to you, you will receive a separate shipping confirmation including tracking code by email.

Orders from Germany are delivered via DHL within 2-5 working days.

As soon as your order is on its way to you, you will receive a separate shipping confirmation including tracking code by email.

Shipping

Germany: Shipping costs 3,95 € (1-3 working days delivery time)

Austria: €11.90 (2-5 working days delivery time)

Switzerland: 29.00 CHF (6-10 working days delivery time)

England: £10.01 GBP (6-10 working days delivery time)

Other countries within the EU: €9.95 (delivery time 4 -7 days)

Returns

Please note that shipping within Germany is €3.95. However, we only offer free exchanges and returns in Germany.
Please note that we do not issue return labels and you will have to pay the costs of the return yourself. It is also important that you enclose either the order number or the invoice If you would like to return your order.. Thank you.

You can return orders from Germany via DHL within 14 days of receipt. To do this, please go to our returns center and register your return3

How can I return an item?
You can easily return your item via our returns portal.
Log in there to register your return.
I need a return slip. How do I get it?
You can find all information about returns in our
Returns portal. There you will be explained exactly how to proceed. You
You will need your email and your order number.

What about the shipping costs for refunds?
Please note that shipping costs are not included in a refund
be taken into account. Shipping costs will be charged for returns or exchanges
not refundable.
Is there free return shipping and exchange?
Return shipping and exchange is only free within Germany.

What to do if you have problems in the returns center?
If you have problems in the returns center, this could be the case
indicate that the 14-day period has expired or that the delivery is over
took a long time. Don't worry - we can check using the tracking number.
when you received the product and will be happy to help you arrange the return
to be edited manually.

What happens if you return an item with a voucher?
If you bought an item with a voucher and
If you have sent it back, the voucher amount will be credited back to your account
credited.

Where can I find the size information?
Many products have a size advisor. You can find this next to
the product images.

How can I enter the discount code?
You can enter your discount code at checkout during the checkout process.

What happens if the
payment process doesn't work?
Don't worry if there are difficulties with the payment process
comes. We offer various payment options to ensure you
you can complete your order without any problem. If you continue to have problems
Our friendly staff are at your disposal. Contact us
simple, and we are happy to help you further.

I have ordered and would like to
cancel?
We ask that you notify us as early as possible. It is
It is important to emphasize that we cannot always guarantee that the
Cancellation is successful, especially if the order has already been placed
processed or shipped. However, we will do our best to accommodate yours
Request to be processed.
How do I wash the item?
Please wash all items at 30 degrees on a gentle cycle and inside out.
Please also note the washing instructions on the care label
article. The individual instructions may vary depending on the material and
Processing varies. By following the specific washing instructions
We ensure that the products retain their quality and last for a long time
prepare.
Can I combine campaigns with each other?
No, it is not possible to combine campaigns with each other. We ask for your understanding
ensure that each campaign offers specific conditions and benefits. Choose
Please choose the option that is most convenient for you and benefit from the respective promotions.

What do I have to do to get a free belt?Simply buy a pair of jeans in our shop and select the FREE belt during the checkout process.

Can I exchange or return the free belt?Unfortunately, an exchange or return of the FREE belt is not possible. This is a one-time gift from us.

Is the offer only valid for certain jeans?

The offer applies to all jeans in our shop while stocks last.

Can I get multiple belts if I buy multiple jeans?

You will receive a free belt with the purchase of each pair of jeans. There is no limit, so you can get as many belts as you buy jeans!

How long is the offer valid?

The offer is limited in time and is valid while stocks last until October 13, 2024.